Dear Maui Sunriders, I would like to provide feedback about your company regarding a recent sunrise downhill excursion.
My wife and I had done the downhill trips in the past with other companies. This time we brought along our 11 y.o. son for his first trip down a volcano.
We chose your company based mostly on the following criteria:
- Self-paced/self-guided option
- Gear selection
- Price
- Description on the website
We had a wonderful time, both going up the mountain with Remy, and coming down by ourselves.
We would like to point out that Remy really made the trip enjoyable. He was knowledgeable, educated, and funny, without being too chatty, too witty, or overbearing in any of these categories. He was efficient and proficient in his work, professional yet relaxed, and comfortable to be around. He seemed to be a generally pleasant person who would be an asset to any company. And just a nice guy to hang around with after work.
Remy should be commended on a job well done. Not just a single aspect of the job, but on all he did for us that morning.
Thank you, Remy, for going above and beyond what most people would consider the normal call of duty.
