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“More personal and manageable”

I had a lovely day, thank you very much. My thanks to your mechanic (sorry, I missed his name) for keeping all the gear in the very best of condition – I had total confidence it it, which was of course essential. And to Natalie for being so very pleasant and informative, you are a true inspiration. I loved all your input today, and thank you again. Seeing the other companies on the mountain, I was so pleased to have selected yours, so much more personal and manageable. Best wishes for your continuing success. -Bob