FAQS – We’re Here to Answer your questions
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BIKE SHOP QUESTIONS
WHAT ARE YOUR COVID POLICIES?
Please visit our Covid Safety and Prevention Measures here.
WHERE ARE YOU LOCATED?
We are located at 71 Baldwin Ave, Suite D3, Paia Hawaii, 96779.
To Find us, drive toward Kahului (Hwy. 30 from West, Hwy 311 from South) as if you were on the way to the airport. Turn right on Hwy 380. Followed by another right turn onto Hwy 36 ( Hana Hwy), follow the sign to Paia, which is about 7 (seven) miles down the road. Once in Paia town, at the only traffic light turn right onto Baldwin Ave. Approximately 150 yards on your left is the Paia Plaza Building, at 71 Baldwin Ave. where our office is located towards the back of the parking lot in Suite D3, behind the Pearl and Bap Sushi. (Not the Mana Foods grocery lot.)
WHERE DO WE PARK?
The closest parking lot is directly in front of our shop and it is $10 for the entire day.
There is free parking at the Paia Town Public Parking lot, and this lot is located on Hana Hwy before the Shell gas station and before you turn right onto Baldwin ave. (5 min. walk to our shop)
– Please don’t leave valuables in your car!
– Please don’t park in the Mana foods parking lot or where signs say 1-2 hour parking, as they do ticket in Paia.
WHAT ARE YOUR RESERVATION AND CANCELLATION POLICIES?
Phone and online reservations are our principal booking system. When upon a reservation, a customer submits a credit card number, it is mutually understood and agreed that his/her reservation is confirmed, and at check-in time his/her space will be guaranteed.
Due to the limited amount of space on any of our tours, Maui Sunriders Bike Co. does not assume the financial responsibility for any scheduled activity cancelled by the client inside the cancellation policy time, nor for NO SHOWS. However, the client will be given an opportunity to reschedule, by calling no earlier than the day before for the next day based on availability.
- No Refunds within 48 HOURS FROM THE CHECK-IN TIME OF THE ACTIVITY, a reservation cannot be cancelled, and the full amount of the cost of the tour will be charged.
- Reservations made inside the 48 hours prior to the start of the activity cannot be cancelled, and the full amount will be charged to the credit card account on file, regardless of the client’s participation in the activity, or not.
- For Parties of Eight (8) or more the cancellation policy time is 72 hours.
- NO SHOWS will be charged the full amount of the cost of the tour. No exceptions.
Maui Sunriders Bike Co. reserves the right to cancel a tour, without notice, due to SEVERE weather conditions, lack of participation or mechanical failure. If this occurs, Maui Sunriders will give you an opportunity to re-schedule or a full refund.
WHAT IS THE DRIVING TIME TO GET TO YOUR SHOP?
Driving time is: (min.)
Kapalua – 50
Kahului Harbor 15
Hana 1 hour 30 minutes
DO YOU PROVIDE ANY WATER, COFFEE OR FOOD?
We do provide complimentary water if you bring a reuseable water bottle. Thank you for helping us be sustainable!
Available for purchase are Hawaiian juices, waters, as well as Hawaiian made Vitalitea Nitro Cold Brew Coffee & Kombuchas in the shop.
We have bike snacks made by Skratch, Honey Stinger and PROBar for your ride such as energy bars, waffles, chews & goos, as well as performance energy & recover powders for your water.
DO WE NEED TO RESERVE IN ADVANCE?
HALEAKALA DOWNHILL: We do recommend reserving in advance as we do sell out the closer we get to the dates, especialy around holidays and peak vacation times. If you have a certain date in mind I do recommend reserving to secure that date.
HALEAKALA UPHILL: We have a very limited supply of bikes/sizes for the uphill ride. You must reserve your bike/size in advanced. Please call to reserve.
RENTAL BIKES: All rental bikes are reservable. We have a limited supply of bikes so we do recommend reserving in advanced. Cruiser and townies are easier to rent on the spot, first come first serve…
CANCEL/CHANGE Policy: We have a 48 hour change/cancel policy so if you decide to move your date that you signed up for, as long as we have 48 hours notice we can take care of that for you.
Sometimes if your dates are flexible, guests can get away with booking the week of or even the day before.
If you have the flexibility in your schedule, we do recommend booking earlier in your trip to allow room to reschedule in case of inclement weather or even sickness.
DO YOU SELL GIFT CERTIFICATES?
We do offer gift certificates, however, they only come in at a flat rate so there are usually funds left over. My suggestion would be to reserve two seats for your friends, you can select any date during their travels. Then after you give them the gift have your friends call or email us if they would like to change their ride day.
If you prefer the E-Gift Certificate (increments of $100) – call us to reserve.
If you would like to simply book the tour, you can do so online. Simply put the reservation in the guests name, with the guests phone number and in the comments section include your email so you receive the email confirmation. Then you can gift to them how you would like. If you reserve the tour online, please leave a comment with your name and noting this is a gift.
If possible, it would be good to also get their email so we can input it later in case we need to get in touch with them.
If you have any questions at all feel free to call us, Mahalo for your kindness!
HALEAKALA DOWNHILL QUESTIONS
WHAT DOES THE HALEAKALA VOLCANO BIKE RIDE TOUR INCLUDE?
The Haleakala self-guided bike tour is pretty much turn-key. We provide you with a Redline Monocog* Front-Suspension Mountain Bike with disc brakes and 29″ wheels, helmet, rain/wind jacket & pants, gloves, backpack, map & bike lock), as well as a narrated van tour on the drive up from sea level to the park entrance of the Haleakala volcano.
On this narrated van tour, we will familiarize you with the bike route back down the slopes of Haleakala to our shop. Our expert tour guides will explain the history of upcountry Maui, points of interest, Hawaiian culture, and geological features on the route along with various restaurants and cafes where you could stop for breakfast or lunch on the way down the volcano. Before you leave for the Haleakala bike tour, you will have a safety briefing explaining area guidelines and safety tips for the bike tour. We provide everything you need to have a safe, fun, and relaxing Maui volcano bike ride.
Rest assured this tour also includes roadside assistance if you have any hiccups along the way. Whether it be a question, to requesting a pick-up, we are never too far away & only a phone call away.
*The included bike is a perfect bike for the downhill nature of this ride. It is a single-speed mountain bike. If you would like to climb and are an Advanced cyclists and Very athletic, please call us to discuss bike upgrade options.
HOW LONG IS THE HALEAKALA BIKE RIDE & How Long does it take?
The Maui bike ride down Haleakala is approximately 24.5-25 miles from the drop-off point near the top of Haleakala to our shop in Paia. Haleakala has an average grade of 5% and is 98% downhill. There are many switchbacks on the first portion of the Maui volcano bike ride that eliminate any excessive steepness. Without stopping, the bike tour takes about 1 ½ hours to return to sea level and typically return between 11:45am – 12pm and have lunch in Paia. On our self-paced Maui bike tour, you can also take your time and stop as you please. Many bikers stop to eat at the various restaurants along the route or stop to check out the little town with its many shops and galleries on the way down. On average, with stops, most people return between 12:30pm – 2:30pm. Regardless of how you design the day, you have until 3:30 p.m. to make your way back down to our shop in Paia, which is the end of the ride.
WHAT SHOULD WE WEAR ON THE BIKE TOUR?
Closed toe shoes are strongly recommended. For the Haleakala Downhill, normally shorts and a shirt are okay since most of the Haleakala bike ride will be later in the day when the weather is warmer. At 6500′ around 10:30am it is typically low to mid 60’s. In addition, we provide rain/wind proof pants and jacket, as well as gloves included in the tour. We also provide a backpack to put any layers or purchases in on the way down. If the weather looks overcast, windy or rainy we recommend wearing some more layers such as pants and a long sleeve shirt that you can remove. With these conditions it can feel like mid to high 50’s.
WHAT IS THE MINIMUM AGE TO DO THE HALEAKALA DOWNHILL?
Children must be at least 12 years old and a minimum height of 4’10” to ride on their own bike.
We are the only bike company on the island to allow children under the age of 12. Children who are 7-11 years old and under 80lbs. can ride on a trailer bike where they pedal behind an adult without having to steer or brake on their own much like a tandem bike.
We trust the judgment of the parent or guardian in determining the child’s skill level. There are a few reasons behind this and they all come down to safety.
1. You are riding on country roads and sharing the road with cars. There are switchbacks and turns that could be unsafe if the child doesn’t quite know how to navigate turns, open views and sharing the road with cars.
2. This ride is 98% downhill with an average grade of 5%. This isn’t the same as trail riding or riding on a bike path. Due to the downhill momentum it is very serious that one not accidentally brake incorrectly which could cause an accident. While this could happen to anyone the risks are higher with the younger children.
3. Lastly, in the past when we have allowed younger children to ride on own, it didn’t end as expected for the child or the parents. These requests typically come from families that share their child rides bikes all the time, they are confident riders and familiar with hand brakes. The common issue for these families was the amount of breaking due to the downhill nature of this ride for 25 miles. It is a long distance to be braking and riding downhill on the road. The younger children have smaller hands and the constant braking can be difficult for them. Some have had to stop riding 5 miles into the ride and use our roadside assistance to finish the ride due to the child having difficulties.
All minors under the age of 18 must be accompanied by a parent or guardian. If you have any further questions, please call us.
DO I NEED TO BE IN SHAPE TO DO THIS RIDE?
The nature of this ride doesn’t require you to necessarily be in shape nor does weight matter as long as you aren’t over the bike manufacturers weight limit of 300lbs. This ride is easy for some people (and can be challenging for others), keep in mind you BARELY pedal as the ride is 98% all downhill coasting. However, what is really important is that the rider is CONFIDENT and COMFORTABLE riding a bike. This ride isn’t for beginners and is not safe if you haven’t been on a bike in years. If it’s been a while since you have biked, we recommend getting out on a bike and practicing before you do this ride. It’s not a hard ride, it’s just that you are descending for 25 miles on an average grade of 5% and you are braking a lot. You will be sharing the country roads with vehicles and riding the bike down the sloping switchbacks of Haleakala! It’s truly a fun and easy ride AS LONG as you are a confident cyclist and comfortable riding a bike!
ARE THERE ANY RESTRICTIONS?
There are a few restrictions for your safety. All Maui volcano bike riders must;
– be confident and experienced at riding a bike with hand brakes
– not weigh more than 300 pounds
– not be pregnant
Minimum age: Children must be at least 12 years old and a minimum height of 4’10” to ride on their own bike. We trust the judgment of the parent or guardian in determining the child’s skill level. Younger children who are at least 7-11 years old and under 80lbs. can ride on a trailer bike where they pedal behind an adult without having to steer or brake on their own, much like a tandem bike. All minors under the age of 18 must be accompanied by a parent or guardian.
Maximum age: No restrictions. We have had a 90-year-old bike rider join us, and he was an inspiration to us all. It was actually his fourth time to bike down the Haleakala volcano.
AM I TOO OLD TO DO THIS RIDE?
Maximum age: No restrictions. We have had a 90-year-old bike rider join us, and he was an inspiration to us all. It was actually his fourth time to bike down the Haleakala volcano. However, what is really important is that the rider is CONFIDENT and COMFORTABLE riding a bike. This ride isn’t for beginners and is not safe if you haven’t been on a bike in years. If it’s been a while since you have biked, we recommend getting out on a bike and practicing before you do this ride. It’s not a hard ride, it’s just that you are descending for 25 miles on an average grade of 5% and you are braking a lot using hand brakes (disc). You will be sharing the country roads with vehicles and riding the bike down the sloping switchbacks of Haleakala! It’s truly a fun and easy ride AS LONG as you are a confident cyclist and comfortable riding a bike!
IS THERE A CHANCE OF GETTING LOST?
On this Maui bike tour, it is EASY to stay on route if you pay ATTENTION. However, if you aren’t paying attention and going too fast you could easily miss a turn. On the drive up Haleakala, our tour guides drive up the same route you bike down, giving very thorough directions and pointing out the turns on the route. You will also receive a detailed map with your biking equipment. The map also has a QR code that you can scan to pull up a live map showing where you are in relation to the bike route.
There are only 3 turns that you’ll need to remember (2 rights and 1 left) which are all in a half-mile range. For the rest of the Maui biking tour, all you have to do is follow the road downhill back to the beach town of Paia.
We provide roadside assistance, so in the event that you miss a turn, you can always call your guide. We can help you get back on track with directions over the phone. In most cases you can backtrack a short distance to get back on route. In the worst case situation, if you veer far off route, our guides can come pick you up and drop you off on the route or bring you back to the shop.
ARRIVING ON CRUISE SHIP, CAN WE MAKE IT IN TIME?
Guests arriving on a cruise ship at the Kahului harbor come do our bike ride all the time! You arrive at the dock at 8am and our shop is about 15 minutes from the Harbor. Taxi or Uber is your best bet and costs around $20 each way. Check-in time is 8:45am and we are open at 8:30am.
CAN WE BIKE & CATCH A DEPARTING FLIGHT ON THE SAME DAY?
You will have plenty of time to catch your flight as long as it is after 2pm. (We have even had a pilot do our ride who had a 2pm flight!) After our 45 min drive up the mountain, you will begin biking by about 10:30am. If you come straight down people usually return to the shop between 11:45-12:00pm. If you stop and have lunch and check out some shops, riders return on average between 12:30pm-2:30pm. The airport is only 15 minutes from our shop in Paia. You are more than welcome to store your luggage at our shop, customers do so all the time and we are more than happy to keep it secure until you return.
DO YOU OFFER GUIDED TOURS? WHAT IS THE DIFFERENCE BETWEEN THE SELF-PACED TOUR?
On a typical guided tour, bikers ride in a group of about 13 at the pace of the person in the front of the group. Individual bikers cannot choose their own stops and thus are not able to stop and visit towns along the way. Some companies take bikers to the end of the downhill route at sea level. Others end their ride at an elevation of 2,000 feet elevation. This type of tour is ideal for those that prefer a more structured experience, or for those without a rental car and thus in need of transportation to and from their hotel.
At Maui Sunriders, we recognized the need to give visitors an alternative to the old style Haleakala bike tours, something less expensive that resembled a more familiar type of cycling done at home with family and friends.
In 2001, we started a self-paced Maui bike tour where people could ride down Haleakala without the cumbersome style of riding in a group and with the freedom to stop and go at a more relaxed pace. It’s nice to have breakfast or lunch in one of the many restaurants along the route or simply stop to visit some of the many shops and galleries in the little towns along the way. This way, you also avoid the unpopular hindrance to the local traffic that larger groups create. We eliminated hotel pick-up and drop-off where you spend more time driving around in a van than on the actual bike ride. By riding back to our shop in Paia at the end of the tour instead of being transported back to the hotel, you‘ll be able to explore the North Shore of the island and get to see a little more of the charming small towns in Maui. Whether you are driving from the south side of the island or the west, directions to our shop are as simple as three right turns and you’re at our front door.
We provide roadside assistance for all of our Maui bike tours. Just remember to bring your cell phone to call us at any time for assistance.
We choose to not offer guided tours for a few specific reasons. Guided groups can be problematic to local traffic making it difficult for drivers to pass. The tail vans they provide blocking traffic make it difficult on local and tourist drivers on the road, potentially making drivers more upset and aggressive. It can also be difficult for varying abilities to either keep up or slow down to stay with the whole group. Riding in a big guided group can also be dangerous if a rider directly in front of you suddenly brakes. We only provide self-guided Haleakala Downhill tours and we make sure every rider we send down the road is capable to bike down safely. If we determine anyone can’t safely do this bike ride we may have to pull you from the ride. For this reason, if you are unsure of your riding ability and haven’t been on a bike in years, I would recommend going with another operator that provides guided tours and you may also need to consider that this ride may not be for you, (until you practice biking more of course!)
DO YOU OFFER HOTEL PICKUPS?
We eliminated hotel pick-up and drop-off where you spend more time driving around in a van than on the actual bike ride. Since our tour is self-guided, everyone finishes the ride at different times. By riding back to our shop in Paia, you‘ll be able to explore the North Shore of the island and get to see a little more of the charming small towns in Maui. All our guests enjoy the freedom of having their car and exploring Paia, North Shore beaches and waterfalls or even going up to the summit for sunset after the ride. Whether you are driving from the south side of the island or the west, directions to our shop are as simple as three right turns and you’re at our front door. By eliminating hotel pick up and drop offs, this also helps to keep our rate one of the lowest on the island.
DO YOU PROVIDE ROADSIDE ASSISTANCE?
Yes, of course. *Biking down Haleakala at your own pace allows you to experience the ride at a speed that feels comfortable to you, as well as allowing you to stop and go as you please without getting stuck in a group or to having to keep up with someone else’s pace. However, you do not have to sacrifice your peace of mind. If you need assistance with anything at any time along the Maui bike tour, we will always be available. Just remember to bring a cell phone with you to call us for assistance.
In the event that you miss a turn, you can always call your guide. We can help you get back on track with directions over the phone. In most cases you can backtrack a short distance to get back on route. In the worst case situation, if you veer far off route, our guides can come pick you up and drop you off on the route or bring you back to the shop.
*except for our bike upgrade options where you may Bike UP and climb Haleakala into the National park (advanced cyclists only!) We are not able to assist within the National Park and riders must be able to change a flat tire with a provided toolkit.)
COULD THE RIDE BE DANGEROUS?
You have to be comfortable & confident riding a bike, be able to use hand brakes, and be able to focus. Like any other activity, there are risks involved.
This ride isn’t for beginners and this ride is not safe if you haven’t been on a bike in several years. If it’s been a while we recommend getting out on a bike and practicing before you do this ride. It’s not a hard ride, you barely pedal as it’s 98% downhill, it’s just that you are descending for 25 miles on an average grade of 5% = braking a lot. You will be sharing the country roads with vehicles and riding the bike down the sloping switchbacks of Haleakala! It’s truly a FUN and EASY ride AS LONG as you are a confident cyclists and comfortable riding a bike! There aren’t a ton of cars on the road but they do come by. You are on the road 100% of the time and there are times where there is no shoulder or bike lane. This is why we start our ride later, so that everyone is at work and school = less cars on the road. We will cover road safety rules in the shop and instruct you on how to be courteous to drivers on the road as well as share several safety tips on how to ride down Haleakala.
There are a % of riders where the above statement makes them nervous. Out of those people 90% are overthinking this and scaring themselves. We are well aware of these riders and they arrive back to our shop on cloud 9 and LOVED the ride. However, 10% it truly is too much for them. It is up to you to decide where you fit within our statistic. 1. Watch our video on the ride. 2. Call us and we can help you determine if this ride is for you or not.
At Maui Sunriders, we are committed to keeping you safe. We take great effort to provide you with the safety awareness, guidelines, and briefings you need to have a safe and fun trip. However, ultimately you are in control of the bike. Remember this is a Maui biking tour, not a race. If you decide to bike down Haleakala at 50 mph, hop on a bike for the first time in a decade, then you can make the bike ride very dangerous. And, of course, this is not the place to learn how to ride a bike, so you need to be experienced at riding a bike. Although it is not a difficult ride, you should be a competent, confident rider.
ARE THERE DAYS THAT ARE LESS BUSY?
As far as riders go, Mondays & Tuesdays are usually busiest. However, once you start riding it really doesn’t matter, everyone spreads out and it’s not a problem because everyone is going at their own pace and stopping at different locations along the way.
The quietest traffic days are Saturday & Sunday because they are travel days & locals aren’t driving kids to school/work. However, on Sundays 30% of the businesses in Makawao may be closed. (Komodos bakery is closed Sundays & Thursdays and a few random weeks a year!)
Monday-Friday, 3 schools along this famous route gets out around 2pm so if you would like to avoid school traffic we advice to return to our bike shop by 1:30-2pm. On Wednesdays school lets out around 1:15pm to avoid traffic on Wednesday, we advice returning to our shop by 1pm.
If you take the bike ride straight down, you will return by noon. So either way you still have plenty of time to explore. Most of our riders return between 12:30-2:30pm. The latest you can return is 3:30pm.
SHOULD WE TIP OUR GUIDE / DRIVER?
Tipping is greatly appreciated. Our guides provide you with a fun and informative drive up, as well as make sure everyone is coming down the volcano safely. They work hard daily loading/unloading your bikes, assuring a proper bike fit, as well as the behind the scene efforts making sure your bikes are in top working order and sanitizing all your gear daily.
Our tour guides do their best to ensure that your experience is both informative and memorable. As in any other service industry, tipping is subject to the level and quality of the service provided. (suggested gratuity is 18% however, a gratuity of any amount is always appreciated)
ARE THERE PLACES TO EAT ALONG THE ROUTE?
On the Haleakala bike ride, you will have many opportunities to stop for brunch or lunch at various restaurants along the route. Our Maui tour guides will point out all the available options on the ride up. You will only need to pack food for your Haleakala bike tour if you prefer to have a picnic instead of purchasing food along the way. The first food/beverage/restroom stop will be the Kula lodge about 25-30 minutes into the ride (usually around 11am). Bike locks are provided so that you can lock your bike and helmet and be free to go to a restaurant or simply to check out the little towns along the Maui bike route.
CAN WE RIDE IF ITS RAINY OR WINDY?
We do ride rain or shine. Maui is a tropical climate and it can rain any day of the year. For this reason, we provide rain/wind breaker jacket & pants, as well as bike gloves every day of the year. As long as you are confident and comfortable riding bikes, it can be safe riding in the rain and wind. We hope that our riders have all been on bikes recently (like within a couple years minimum.) If it’s unsafe for anyone, it would be those who haven’t been on a bike in a long time….and are a bit wobbly on a bike to begin with!
When there is rain and wind, it’s ok to ride as long as you slow down and anticipate the rain and wind gusts at all times. The upper portion of the ride can be windier as it is more exposed with less trees and the lower portion can be more protected, aside from the occasional gusts coming around corners. If for some reason the wind or rain is too much for you at the start we can always put you on the bikes at a lower elevation where it is less exposed. If you feel nervous about it, contact us to reschedule. We have a 48 hour change policy so if you give us notice we are happy to move the reservation for you. Feel free to contact us any time if necessary.
We do occasionally cancel a tour if we receive Warnings from the National Weather system and we determine it to be unsafe to ride. Due to our unpredictable and fast changing weather systems on Maui, we can only cancel a tour the morning of the ride. The forecast can change the day before or the morning of, as tropical weather is spontaneous! We aim to make the final decision by 7:30am daily. In the event that we cancel a ride, you can reschedule for another day, or if you can’t book any other day we also offer a full refund.
DO WE SEE THE CRATER / SUMMIT ON THE HALEAKALA BIKE RIDE?
Tours that take you into the national park to see the crater/summit range from $150-$220 per person. Our tour is only $70 per person, due to the fact that we don’t enter the National Park. Tours that bring you into the park, will then drive you back down to the same place we begin our bike ride. No tour operator can allow you to bike inside the National Park.
We suggest going into the National Park on your own for a more personal experience at only $25 per vehicle. There are over 35 miles of hiking that you can do inside the park so it may be worthwhile to separate your activities to really take in the park and make it an experience of its own.
We still offer the longest downhill on Haleakalā and we’re the only SELF-GUIDED company that bikes all the way to the sea, with the least amount of climbing compared to some other companies. All at your own pace, stopping wherever you’d like on the way down.
Most of our guests visit the park another day or go after the bike ride to watch sunset . A lot of locals say the sunset is just as beautiful (if not MORE) and much warmer, less people (no reservation needed) and so much less of an ordeal, like waking up at 2am on vacation. With that our favorite recommendation is to join us at 9am for your downhill ride. Enjoy Paia and the beaches after the ride, maybe have an early dinner in town and then drive up and catch sunset. You can enter the park an hour early and explore the park, hike around a bit and see it more than you would at sunrise. Bring a towel, bottle of wine or beverage of choice, Hawaiian snacks and see the spectacular sunset! It’s warmer at the crater than it will be waiting for the sun to rise. You can also look up the volcano and see if the weather is to your liking to view sunset, where as with sunrise it is all or nothing at 3am!
Some guests opt to do sunrise on their own & then join us for a Downhill Bike Ride . Since our tour starts at 9am, guests that still want to experience sunrise on their own and save a bundle of money, go up on their own and then drive down immediately following sunrise. You will need a Reservation with the National Park as mentioned above, it is very crowded so get there early and you do need to wake up around 2am to get up the volcano in time. It takes about an hour and a half to drive down and reach our shop in Paia. Plan to leave the summit at the latest by 7:30am. Then you can park your car for the day and we will shuttle you up for your bike ride. When you finish your ride your car will be parked in Paia ready for you to explore the North Shore.
Keep in mind all the sunrises and sunsets are 50/50 that you will have incredible views due to our tropical weather and clouds that come through. At least for sunset you can decide if it’s worth it, but for sunrise it’s all or nothing, due to your reservation and its dark and cold so you can’t totally see the weather. Remember if you see clouds you often times break through the clouds and travel a couple 1000’ feet above the clouds. It varies from day-to-day!
CAN WE BIKE UP INTO THE NATIONAL PARK?
Yes, you can bike into the park but there are a couple important things to note:
First, the bikes that we provide you are downhill specific. They aren’t geared to climb. So while you can go up, it will be very difficult with our downhill specific bikes. We do have a bike upgrade option to climb. (see below)
Second, it’s important to know that you will have to pay to enter the park. The bike entrance fee is $15 per bike. The National Park accepts credit cards only.
Third, note that once you enter – it doesn’t look that much different from where you just came from or what you will experience in the first 30 minutes of your downhill ride. From the gate entrance it is an additional 11 miles and 3500′ climb to reach the summit. On a geared bike and being an avid cyclists, that could take about 2 hours to reach the top. You have to gain a couple 1000′ feet to start to see the change in geology to see what some consider the summit to look like mars.
We now have a bike upgrade option for cyclists that wish to climb. We have Scott carbon & aluminum road bikes and Scott hardtail Mountain bikes available, which allow you to climb to the summit and earn the coveted 36 mile downhill. This option is ONLY for experienced cyclists that are in very good shape. This is an advanced & difficult 47 mile ride and there is no roadside assistance within park boundaries. (you must know how to change a flat tire.) Please visit our Haleakala Uphill Tour page for more information.
DO YOU OFFER HALEAKALA SUNRISE TOURS?
We used to offer the sunrise tour for almost 18 years however, as of last year we are no longer partnering with the National Park and we have concluded our sunrise tours. The prices have gone way up & we don’t feel it is the best value and nor safest experience to pass on to our customers. To book a sunrise bike tour with any operator these days will cost you about $200-$220 per person! Our tour is only $70! We share with our guests the option to catch the sunrise on your own for only a $25 park entrance fee per car and a $1.50 online reservation fee through the National Park website. (book ahead!) For 2 people you will already save $265 that you could use to go out for a great dinner!
Furthermore, when you do the sunrise downhill option, it’s sorta misleading because you have to get back in the shuttle van and drive down to 6500 ft’ where all bike tours are Permitted to start and that is where we begin our ride…(right outside the National Park entrance.) So you don’t get to bike down from the summit. We start our tour later in the day so that you have time to catch the sunrise if you wish and to prevent biking with all the sunrise traffic coming down the mountain as well as local rush hour and for some that can be a little unnerving. With our ride beginning later, there are far less cars on the road which makes it safer and much more comfortable cruise down the mountain. Lastly, most of the shops & restaurants that you get to explore on our self-guided tour will be closed in the morning during the sunrise rides.
We still offer the longest downhill on Haleakalā and we’re the only SELF-GUIDED company that bikes all the way to the sea, with the least amount of climbing compared to some other companies. All at your own pace, stopping wherever you’d like on the way down. Since you’ve had the tour on the way up, you know all the best places to stop on the way back down.
Some guests opt to do sunrise on their own & then join us for a Downhill Bike Ride . Since our tour starts at 9am, guests that still want to experience sunrise on their own and save a bundle of money, go up on their own and then drive down immediately following sunrise. You will need a reservation with the National Park as mentioned above, it is very crowded so get there early and you do need to wake up around 2am to get up the volcano in time. It takes about an hour and a half to come down and reach our shop in Paia, plan to leave the summit at the latest by 7:30am. Then you can park your car for the day and we will shuttle you up for your bike ride. When you finish your ride your car will be parked in Paia ready to explore the North Shore.
Most of our guests opt for sunset after their Downhill Bike Ride . A lot of locals say the sunset is just as beautiful (if not MORE) and much warmer, less people (no reservation needed) and so much less of an ordeal, like waking up at 2am on vacation. With that our favorite recommendation is to join us at 9am for your downhill ride. Enjoy Paia and the beaches after the ride, maybe have an early dinner in town and then drive up and catch sunset. You can enter the park an hour early and explore the park, hike around a bit and see it more than you would at sunrise. Bring a towel, bottle of wine or beverage of choice, Hawaiian snacks and see the spectacular sunset! It’s warmer at the crater than it will be waiting for the sun to rise. You can also look up the volcano and see if the weather is to your liking to view sunset, where as with sunrise it is all or nothing at 3am!
Keep in mind all the sunrises and sunsets are 50/50 that you will have incredible views due to our tropical weather and clouds that come through. At least for sunset you can decide if it’s worth it but for sunrise it’s all or nothing, due to your reservation and its dark and cold so you can’t totally see the weather. Remember sometimes you see clouds above but you often times break through the clouds and travel a couple 1000’ feet above the clouds. It varies from day-to-day!
HOW DID BIKING DOWN HALEAKALA START?
RENTAL BIKE QUESTIONS
CAN I RENT A BIKE TO DO THE HALEAKALA DOWNHILL ON MY OWN?
In addition to our Haleakala Downhill bike tour, we also offer a bike rental option in which you can come to our shop in Paia and rent mountain bikes for a self-guided tour of Maui’s Haleakala volcano. With this option, you can rent all the equipment that we normally use in the biking tours (mountain bike, helmet, rain/wind gear, backpack, map, bike lock, tool kit, spare tube, and vehicle bike rack), and make your way to the top of Haleakala on your own.
However, using this option means you will need an extra person to drive you to the summit of Haleakala and drive the car back down while you bike to sea level. This option will not work for bikers or biking groups that do not have an extra person that only does the driving.
Often, people ask: “How do I get my car back from the summit?” “Is there a bus that goes up the mountain?” “Should I rent two cars and leave one at the bottom?” “How about using a taxi or even hitchhiking?”
None of these options will work or are very practical for this Maui bike ride. Using a taxi or two cars is very expensive. There are no buses that travel on the biking route, and hitchhiking is very dangerous and highly impractical.
If you do have an extra driver and want to rent a mountain bike for traveling Haleakala, we offer bike rentals in Maui based on availability. We are primarily a bike tour company, so we give priority to our self paced tours. For this reason, we do not take reservations on rentals. To ensure you have a bike rental for that day, call our shop the afternoon before you want to rent the bike. At that time, we will know our schedule for the next day and will be able to tell you if we have bikes available to rent, or if not, we can direct you to another bike rental company.
Our bike rentals are for 24 hours. Thus, if you would like a bike for sunrise, you can rent the bike in the morning of the day before you want to see the sunrise and keep it overnight. Just return the bike by noon the following day after the sunrise. We don’t offer rentals at 3:00 a.m. If you would like the bike for the same day, we offer rentals at 9:00 a.m., which gives you more time to complete the ride and a chance of better weather, along with the opportunity to listen to the safety briefing given to other bike tour guests. Just return the bike by 3:30 p.m. the same day.
The vehicle bike rack will fit 3 bikes. We do not offer any off-road options. No roadside assistance is provided with the bike rental.
As Featured on Adventure Hawaii