E-Bike CRUISER Rental Includes:

• Helmet
• Backpack with lock & map
• Battery Charger w/2+ day rental

PERFORMANCE E-ROAD BIKE RENTAL INCLUDES:

• Saddle Bag with Tube, Lever & Multi-Tool
• Tire Pump – Frame Mount
• 2 Bottle Cages
• Bike Helmet
• Wind/Rain Jacket
• Full-finger bike gloves
• Lightweight Backpack with Bike Lock
• Flat Pedals – We have a select amount of clip-in pedals available for those that bring their own shoes. We always recommend bringing your own pedals if possible to eliminate any hiccups with cleats integrating with pedals. We will put them on for you at the shop or upon delivery!

Car Racks are not available for the following bikes (due to their weight)

• AVENTON
• GIANT
• (TREK Domane+ E-road bikes ok)

Options are:
• Delivery
• Pick-up at shop and bike back to lodging
• Truck with Tailgate (complimentary truck pad)

Extra add-on Rental:

• 3-Bike Trunk Rack: $10 per day
• 2-Bike Spare Tire Rack: $10 per day
• Bike Shoes MTN SPD/ w/pedals: $10 per day
• Range Extender for the Trek Domane+

PICK-UP/DROP OFF HOURS:

• STORE PICK-UP: Opening until 1 hour before closing
• STORE DROP OFF: Bikes must be returned to the shop 1 hour before closing, so they can be tuned for the next day. Some are immediately turned over for pre-day pickups right after your drop off. (Late fees will be incurred for late drops.)
• PRE-DAY PICK UP: Is complimentary only 1 hour before the store closes. Any earlier the customer will be charged a fee for. Please note a pre-day pick up could be being dropped off at the same time as your pre-day pick-up. Depending on when the prior customer returns the bike, there could be a delay / wait.

• PAIA HOURS: 8AM – 4PM
• KIHEI HOURS: 9AM – 5PM
• KAPALUA HOURS: 9AM – 5PM

Car Racks are not available for the following bikes (due to their weight)

• AVENTON
• GIANT
• (TREK Domane+ E-road bikes ok)

Options are:
• Delivery
• Pick-up at shop and bike back to lodging
• Truck with Tailgate (complimentary truck pad)

DELIVERIES:

3-DAY MINIMUM RENTAL PERIOD
DELIVERY HOURS: 9:30 AM – 3 PM

• ROUNDTRIP DELIVERY $80
• ONE-WAY DELIVERY $40 – (Please call the shop to add this option to your reservation)

We cannot always guarantee your exact delivery time, however, we will do our best to deliver at your requested time
We are not able to apply a pre-day pick-up to deliveries

STORE BIKE TRANSFERS:

TRANSFERS REQUIRE THE SAME LABOR AS A DELIVERY. SAME RATES APPLY.
PLEASE CALL THE SHOP TO ADD THIS OPTION TO YOUR RESERVATION

• ONE-WAY STORE TRANSFER $40
• ROUNDTRIP STORE TRANSFER $80

CANCELLATION POLICY:

If you cancel with at least 48 hours notice a full refund will be given. Within 48 hours of we cannot refund your reservation.

LATE FEES:

There will be a late fee applied for each bike that is returned late.

EXCESSIVE CLEANING FEES:

If the bike is returned with excessive mud, sand, salt water or grime there will be an excessive cleaning fee assessed.

HALEAKALA DOWNHILL ROAD & TRAIL PROHIBITED:

FOR YOUR SAFETY, our cruiser bikes are NOT permitted off road on any trails nor are they to be used on the Haleakala Downhill Road. Please contact us and inquire about bike trails and paths for your intended use.